Privacy Policy
Terms & Conditions (TripTock)

1. Terms & Conditions (TripTock)

Last updated: 21 November 2025

Welcome to TripTock. These Terms & Conditions apply when you use our website www.triptock.uk. By accessing the site, you agree to these terms.

1. Who We Are

TripTock is a UK directory showcasing caravan parks, holiday parks, campsites, and related businesses.

Website: www.triptock.uk
Owner: Marty Lee

2. Use of the Website

You agree to use TripTock only for lawful purposes. You must not:
    •    Upload false, harmful, or misleading information
    •    Attempt to disrupt the website or servers
    •    Copy or scrape content without permission

3. Information Accuracy

TripTock provides information submitted by caravan parks, businesses, or owners.
We do not guarantee:
    •    Accuracy
    •    Availability
    •    Prices
    •    Opening times
    •    Facilities
    •    Policies of individual parks

Always check details directly with the park.

4. Listings & Advertising

Parks may submit listings or purchase paid promotional space.

TripTock reserves the right to:
    •    Accept or reject any listing
    •    Edit wording for clarity
    •    Remove content that is inaccurate, offensive, or misleading
    •    Suspend listings due to non-payment or abuse

Paid listings remain live only for the period purchased.

5. Payments

Payments for listings or banners are processed securely through PayPal.

TripTock does not store card details.

6. Copyright

All text, images, branding, and design on TripTock are owned by TripTock unless otherwise stated.
You may not reproduce content without written permission.

7. External Links

TripTock contains links to third-party websites.
We are not responsible for:
    •    Their content
    •    Their privacy practices
    •    Their policies

8. Limitation of Liability

TripTock is not responsible for:
    •    Losses caused by relying on inaccurate listings
    •    Errors, downtime, or technical issues
    •    Actions of third-party parks, businesses, or users

Your use of the website is at your own risk.

9. Termination

We may suspend or terminate access to the website for misuse, fraud, abuse, or breach of these terms.

10. Governing Law

These terms are governed by the laws of England and Wales.

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2. Cookie Policy

TripTock uses cookies to:
    •    Improve website performance
    •    Analyse traffic
    •    Remember user preferences

Types of Cookies Used

Essential Cookies
Required for the site to function.

Analytics Cookies
Google Analytics tracks anonymous usage data (pages viewed, time spent, device used).

Advertising Cookies
Used only if ads are displayed.

You can disable cookies at any time through your browser settings.

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3. Refund & Cancellation Policy (for Paid Listings & Banners)

TripTock offers paid promotional listings and banner advertising.

Refunds

You may request a refund within 7 days of purchase if:
• Your listing has not yet gone live
• There is a technical error caused by us

Refunds will not be issued if:
    •    The listing has been approved and published
    •    You provided incorrect information
    •    You changed your mind after publication

Cancellations

You may cancel at any time, but no partial refunds are given for unused time.

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4. Advertising & Listing Policy

What We Allow
    •    Caravan parks
    •    Campsites
    •    Holiday parks
    •    Touring parks
    •    Accommodation providers
    •    Local attractions
    •    Tourism services

What We Do NOT Allow
    •    Adult content
    •    Illegal services
    •    Misleading or false claims
    •    Abuse or harassment of staff or users

Listing Requirements
    •    Accurate information
    •    Updated contact details
    •    No copyrighted images (unless owned or licensed by you)

TripTock may edit descriptions to match our style.

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5. User Safety & Disclaimer Statement

TripTock is a directory.
We do not:
    •    Own the caravan parks
    •    Inspect properties
    •    Verify on-site safety
    •    Guarantee availability, prices, or conditions
    •    Accept responsibility for third-party actions

Users should always:
    •    Contact parks directly
    •    Verify availability
    •    Check safety and suitability
    •    Confirm booking terms before travelling

TripTock provides information only. You use the site at your own discretion.

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6. Data Protection & GDPR Compliance Statement

TripTock is fully committed to GDPR compliance.

Your Rights

Under UK GDPR, you have the right to:
    •    Access your personal data
    •    Correct inaccuracies
    •    Request deletion
    •    Restrict or object to processing
    •    Withdraw consent
    •    Request a copy of your data

Data Storage
    •    Stored securely on UK or EU servers
    •    Retained only as long as necessary
    •    Protected with encryption and limited access

TripTock never sells your data.

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7. Contact & Complaints Policy

If you have questions or concerns, contact us:

Email: info@triptock.uk
Website: www.triptock.uk

We aim to respond within 48 hours.

Complaints Procedure
    1.    Email us with details
    2.    We will investigate
    3.    A response will be issued within 7 working days
    4.    If unresolved, you can request escalation to the website owner

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